The COVID-19 pandemic has forced many of Australia’s embassies, high commissions, and consulates to adapt to new local rules on social distancing and self-isolation. These changes have affected how they provide consular services. The health and safety of Australians abroad, including embassy staff, remain the top priority. Despite movement restrictions, arrangements are in place to help those in urgent need.
While embassy staff may not be able to move around as freely as before, they are still working hard behind the scenes. Their focus is on sharing the latest local advice, offering consular and passport services in emergencies, and collaborating with other governments to fight COVID-19 globally.
On March 26, 2020, the Australian Foreign Minister made an important decision. Dependents and non-essential staff were asked to return to Australia from embassies and high commissions in countries where local health systems were under strain and transport options were limited. This decision does not affect the services provided to Australians in those areas.
If you are planning to return to Australia but are worried about border closures or canceled flights, start by contacting your travel agent, accommodation provider, or transportation company. If you still need help, reach out to the nearest Australian embassy, high commission, or consulate. Keep your family and friends updated about your situation.
For the latest information on flights returning to Australia, visit the website of your nearest Australian embassy or high commission. You can also follow their social media accounts for updates.
If you feel unsafe, are concerned about your well-being, or need an emergency passport, email the Australian mission in your area. You can also call the Consular Emergency Centre in Canberra at +61 2 6261 3305 for advice and support.
The Australian government is committed to helping its citizens during these challenging times. Stay informed, stay safe, and reach out if you need assistance.
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