Hong Kong-based low-cost carrier HK Express has been awarded the title of “Fastest Growing Airline of 2024” by OAG, a leading global travel data platform. The recognition comes after a year of impressive growth, marked by record passenger numbers, strategic expansions, and a strong focus on safety and customer satisfaction.
Record-Breaking Passenger Growth
In 2024, HK Express saw a 40% surge in passenger numbers compared to the previous year. The airline celebrated a major milestone on December 31, 2024, by welcoming its six-millionth passenger. This achievement highlights the airline’s success in catering to the rising demand for affordable travel options across Asia.
Strategic Network and Fleet Expansion
Throughout the year, HK Express expanded its route network, adding new destinations and increasing flight frequencies to popular locations in Japan, South Korea, and Southeast Asia. The airline also strengthened its fleet, taking delivery of its 10th Airbus A321neo aircraft in November 2024. This addition brought the total fleet size to 40 aircraft, supporting the airline’s growing operations.
Focus on Safety and Customer Experience
HK Express has maintained a strong commitment to safety, holding IATA Operational Safety Audit (IOSA) registration. The airline has also been recognized for its punctuality, ranking third globally and first in Asia among low-cost carriers in Cirium’s “2023 On-time Performance Review Report.”
To enhance the passenger experience, HK Express has modernized its fleet and introduced new inflight services, ensuring a comfortable and enjoyable journey for travelers.
CEO’s Remarks
Jeanette Mao, Chief Executive Officer of HK Express, reflected on the airline’s achievements: “Our team has worked tirelessly to expand our network, fleet, and workforce. Surpassing six million passengers in a single year and being named the world’s fastest-growing airline is a testament to our efforts. As Hong Kong’s only low-cost carrier, we remain dedicated to providing affordable travel options and exploring new destinations.”
Future Plans
Looking ahead to 2025, HK Express aims to build on its success by further expanding its route network and enhancing service offerings. The airline plans to continue investing in fleet modernization and digital innovations to improve the customer experience. Additionally, HK Express is committed to sustainability, with initiatives such as fuel efficiency programs and waste reduction measures.
A Bright Future Ahead
HK Express’s remarkable growth in 2024 reflects the recovery of Hong Kong’s tourism industry and the increasing demand for budget-friendly travel in Asia. With its strategic expansions, focus on safety, and dedication to customer satisfaction, the airline is well-positioned to maintain its upward trajectory in the years to come.
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