Selecting the best credit card for travel perks may have become more straightforward, thanks to recent findings from a new study. J.D. Power’s 2024 U.S. Credit Card Satisfaction Study provides valuable insights into which credit cards offer the most satisfaction and benefits for travelers.
Southwest Cards Lead the Pack
In the co-branded credit card category, Southwest’s offerings by Chase secured the top two positions. The Southwest Rapid Rewards Premier card, with an annual fee of $99, claimed the No. 1 spot. Trailing closely was the Southwest Rapid Rewards Priority card, which features a $149 annual fee. Both cards are highly regarded for their substantial travel benefits, including the coveted Companion Pass, which can be earned through spending on these cards.
Delta SkyMiles Card Ranks Third
The Delta SkyMiles Platinum American Express card earned the third position among co-branded credit cards. This card stands out for its array of travel perks, such as priority boarding, a domestic companion certificate issued annually after renewal, and a free first checked bag on Delta flights. The Delta SkyMiles Platinum card comes with an annual fee of $350.
Top Cards Without Annual Fees
In the category of cards with no annual fee, the Hilton Honors American Express card achieved the second-highest customer satisfaction rating. Its appeal lies in attractive earning rates and bonuses: cardholders earn 7X points per $1 spent at Hilton hotels, 5X points per $1 at U.S. restaurants, supermarkets, and gas stations, and 3 points per dollar for other purchases. Additionally, cardholders receive Hilton Silver Elite status along with purchase and travel insurance.
Other Notable Mentions
The Apple Card and Costco Anywhere Visa by Citi completed the top three in the no-annual-fee category, further demonstrating their strong appeal to consumers.
Study Details and Methodology
The J.D. Power study surveyed 38,852 credit card customers from June 2023 to June 2024. Participants rated their satisfaction based on seven factors: account management, benefits, customer service, new account experience, rewards earning, rewards redeeming, and terms.
Conclusion
As travelers seek the best credit cards for maximizing their travel rewards, the J.D. Power study and recent expert recommendations from Travel + Leisure highlight the most satisfying options available. Whether it’s through co-branded cards or those without annual fees, there are plenty of high-performing cards to consider for frequent flyers.