The “World’s Best Airlines” ranking by Skytrax, a professional aviation service survey organization, is known as the “Oscars of the aviation industry”. The 2024 ranking was announced recently. Qatar Airways won this prestigious award for the eighth time in 25 years with its modern fleet and high-quality services.
CNN reported that this Middle Eastern airline has established a good reputation in the past decade, helping Qatar’s Hamad International Airport, which has repeatedly won the “World’s Best Airport” award, challenge regional competitors Dubai and Abu Dhabi and become a global aviation hub.
The 2024 rankings of the world’s top airlines, according to the Skytrax World Airline Awards, reveal a continued dominance by carriers from Asia and the Middle East, with no U.S. airlines making it into the top 20.
Here’s an overview of the top 20 airlines and their standout features:
1. Qatar Airways: Secured the top spot for the eighth time, excelling in categories such as World’s Best Business Class and World’s Best Business Class Lounge.
2. Singapore Airlines: The previous year’s winner, it came second this year, retaining titles like World’s Best First Class and World’s Best Cabin Staff.
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3. Emirates: Rose to third place, celebrated for the best inflight entertainment.
4. ANA All Nippon Airways: Ranked fourth, recognized for the World’s Best Airport Services.
5. Cathay Pacific: Climbed to fifth place, known for its high-quality service.
6. EVA Air: Known for excellent service, particularly in business class.
7. Qantas: Australia’s flagship carrier, notable for its safety record.
8. Hainan Airlines: China’s top-rated airline, excelling in service quality.
9. Air France: Recognized for its first-class catering and lounge dining.
10. Swiss International Air Lines: Part of the Star Alliance, praised for its lounges.
11. Korean Air: Commended for its comprehensive service and safety.
12. Lufthansa: Germany’s largest airline, lauded for its premium services.
13. British Airways: Awarded for family-friendly policies.
14. Fiji Airways: Best in the Australia-Pacific region, noted for staff quality.
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15. Iberia: Spain’s leading airline, valued for its overall service.
16. Vistara: Best in India/South Asia, with a focus on staff quality.
17. Virgin Atlantic: High ranking for service quality and passenger experience.
18. Lufthansa: Again noted for its service and reliability.
19. Etihad Airways: UAE’s second airline, recognized for its premium service.
20. Saudi Arabian Airlines: Named the most improved airline.
The highest-ranked U.S. airline is Delta Air Lines, positioned at 21st, followed by United Airlines at 42nd. Other U.S. carriers such as Alaska Airlines, JetBlue, and American Airlines were further down the list, illustrating the competitive edge that international airlines hold in service and overall passenger experience.
These rankings highlight the emphasis that top global airlines place on service quality, innovation, and customer satisfaction, setting a high bar for the industry worldwide (Fox Business) (9News).